Privacy Policy
Last updated: 7 October 2026
This policy explains, in plain English, what personal information Taunton Web Co. collects, why, and what rights you have. It's short on purpose — we only collect what we need to reply to you and build your website.
Who we are
Taunton Web Co. is a web design business run by Tyler Bennett, based in Taunton, Somerset, UK. We are the "data controller" for the information described below.
Contact: [email protected] · 07771 635287 · Taunton, Somerset.
What we collect
- Enquiry details you send us through the contact form or by email/phone: your name, business name, email address, phone number, and whatever you tell us about your business.
- Basic technical data that any website receives when you visit, such as your IP address and browser type, handled by our hosting provider for security and performance. We do not use tracking or advertising cookies.
Why we use it, and our lawful basis
- To reply to your enquiry, prepare a free mock-up, and give you a quote. Lawful basis: our legitimate interests in responding to business enquiries, and taking steps at your request before entering a contract.
- To provide and support your website if you become a client. Lawful basis: performance of our contract with you.
- To keep proper business records and meet legal obligations. Lawful basis: legal obligation and legitimate interests.
We don't sell your data, and we don't send marketing emails you didn't ask for.
Who we share it with
We keep sharing to a minimum. Your information may be handled by trusted service providers who help us run the business, including:
- our hosting provider (Cloudflare) and form/email providers, which process data on our behalf;
- our email provider, to receive and answer your messages.
Some of these providers may store data outside the UK. Where that happens, transfers are covered by appropriate safeguards such as the UK's international data transfer agreement or adequacy regulations.
How long we keep it
If you enquire but don't become a client, we keep your details for up to 24 months so we can pick up the conversation, then delete them. If you become a client, we keep records for as long as needed to run your website and to meet accounting and legal requirements (generally 6 years after the end of the tax year).
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the information we hold about you;
- ask us to correct or delete it;
- ask us to restrict or stop using it;
- object to our using it;
- receive it in a portable format.
Email [email protected] to exercise any of these, and we'll respond within one month. If you're unhappy with how we've handled it, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
Cookies
This website does not use cookies for advertising or analytics. Our hosting provider may set a strictly necessary cookie for security and load-balancing. If we ever add analytics, we'll update this policy and ask for consent where required.
Changes
If this policy changes we'll update the date at the top. It's always available at tauntonwebco.co.uk/privacy.html.